Thank you for shopping at SHOPDOPE. We appreciate your business and want to ensure your complete satisfaction with every purchase.
Returns
You have 15 days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you need to exchange an item for a different size or color, please contact us within 15 days of receiving your order. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged or Defective Items
In the unlikely event that your item arrives damaged or defective, please contact us immediately. To process a return, you must provide photographic or video evidence of the damage or defect within 24 hours of receiving the item. Failure to provide timely proof may result in the denial of your return request. Once approved, we will issue a replacement or refund according to our standard procedures.
Return Shipping
To return your product, please contact us at 0304 153 8488 or email us at shopdope.pk@gmail.com to initiate the return process. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Timeframe for Returns
You may initiate a return for any reason within 15 days of receiving your order.
Shipping Charges
Buyer is responsible for paying the shipping charges for returns.
Contact Us
If you have any questions about our Return Policy, please contact us at 0304 153 8488 or email us at shopdope.pk@gmail.com.